Terms and Conditions

Last updated: August 21, 2023

Introduction

Welcome to aisupport.bot, a service provided by Snapi LLC, registered in Miami, Florida, USA. By creating an account and using aisupport.bot, you are expressly consenting to these Terms. If you disagree with any part of these Terms, please refrain from using our platform or associated services.

Purpose of the Service

aisupport.bot is a live chat AI platform designed for e-commerce businesses and individuals. Our service allows users to input their FAQs, text, or PDF documents to create customized AI chatbots. We utilize sophisticated AI capabilities to deliver prompt and intelligent responses, enhancing user engagement on your platform.

Using Our Service

To use aisupport.bot, users need to register an account. We offer various subscription plans to suit your needs. Features include:

  • Input FAQs, texts, or PDFs to create your chatbot
  • Select from various chatbot characters to personalize your experience
  • Review and oversee your bot's responses

Subscription Model

The subscription agreement is based on a monthly recurring model that automatically renews unless terminated.

Upgrades: If you upgrade during an active billing cycle, the differential amount will be charged at the beginning of the next billing cycle.

Downgrades: If you downgrade, the difference will be credited to your account for future use.

Cancellation: You can terminate your subscription at any time. Access continues until the end of the current billing period. No partial refunds are provided.

Usage Restrictions

By using our service, you agree not to engage in:

  • Illegal activity
  • Generation of hateful, harassing, or violent content
  • Generation of malware
  • Fraudulent or deceptive activity
  • Adult content
  • Political campaigning or lobbying
  • Activity that violates people's privacy

Intellectual Property Rights

Ownership: All rights to the service, software, and trademarks are owned by Snapi LLC.

License: Users are granted a limited, non-exclusive, non-transferable license to use aisupport.bot for its intended purpose.

Service Availability

While we aim to maintain 99.9% uptime, we cannot guarantee continuous, uninterrupted access. Users will be informed about planned maintenance via our official channels.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SNAPI LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATING TO THE USE OF THE SERVICE.

Governing Law

These terms and conditions are governed by the laws of the state of Florida, USA.

Contact Us

For any concerns regarding these Terms, please contact us.